Operation, maintenance, development, assistance and consultancy services for the CMMS/COSWIN software for the European Parliament buildings on the sites of BE, LU and FR

Country: Belgium
Language: EN FR
Customer: Parlement européen
Number: 7667843
Publication date: 10-02-2018
Contract value: 2 329 645 (USD)
Price original: 2 000 000 (EUR)

Source: TED
Deadline: 26 days
Descripition in original language
Tags: software development services

Description

  1. Section I
    1. Name and addresses
      European Parliament
      Rue Wiertz 60
      Bruxelles
      1047
      Belgium
      E-mail: INLO.AO.DIR.A@ep.europa.eu
    2. Joint procurement
    3. Communication
      The procurement documents are available for unrestricted and full direct access, free of charge, at
      https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3059
      Additional information can be obtained from the abovementioned address
      European Parliament
      60 rue Wiertz (Bâtiment Altiero Spinelli, bureau 00F256)
      Bruxelles
      1047
      Belgium
      Contact person: 1047
      E-mail: INLO.AO.DIR.A@ep.europa.eu
      Internet address(es):
      Main address: http://europarl.europa.eu
    4. Type of the contracting authority:
      European institution/agency or international organisation
    5. Main activity:
      General public services
  2. Section II
    1. Scope of the procurement:
      1. Title:

        Operation, maintenance, development, assistance and consultancy services for the CMMS/COSWIN software for the European Parliament buildings on the sites of BE, LU and FR


        Reference number: 06A0010-2017-M043
      2. Main CPV code:
        48421000
      3. Type of contract:
        Services
      4. Short description:

        In accordance with the provisions of Regulation (EU, Euratom) No 966/2012 of the European Parliament and the Council of 25.10. 2012 on the financial rules applicable to the general budget of the European Union, the European Parliament has decided to launch this invitation to tender to cover the services of operation, maintenance, development, assistance and consultancy for the CMMS/Coswin software, for the buildings occupied or to be occupied by the European Parliament on the sites of Brussels (BE), Luxembourg (LU) and Strasbourg (FR).


      5. Estimated total value:
        Value excluding VAT: 2 000 000.00 EUR
      6. Information about lots:
        one lot only
    2. Description
      1. Title:

        Lot A: operation, maintenance, assistance – Helpdesk support, development – development support, consultancy – user support – training, mobile tool


        Lot No: 1
      2. Additional CPV code(s):
        48210000, 72267000
      3. Place of performance:
      4. Description of the procurement:

        Area 1 — operation.

        The contractor will provide the various services necessary for the operation of the CMMS, and will make every effort to ensure the permanent smooth running of the software.

        Area 2 — maintenance.

        The contractor will provide the various services necessary for the maintenance of the CMMS, covering the preventive, corrective and upgrading maintenance of the IS.

        Area 3 — assistance – Helpdesk support.

        The contractor will set up and manage a Helpdesk and will follow up the requests for assistance it receives.

        Area 4 — development – development support.

        At the request of the European Parliament, the contractor will provide consulting and development services for new functionalities related to the improvement of the CMMS solution.

        Area 5 — consultancy – user support — training.

        At the request of the European Parliament, the contractor will provide:

        — consulting services on good practices for the use of the CMMS in the field of building management,

        — direct support to users,

        — training for users of the CMMS.

        Area 6 — mobile tool.

        At the request of the European Parliament, the contractor will take charge of the supply, implementation, maintenance and assistance for a Coswin mobile solution at the 3 workplaces. This must be fully integrated with the IT and network environment of the European Parliament.


      5. Award criteria:
      6. Estimated value:
        Value excluding VAT: 800 000.00 EUR
      7. Duration of the contract, framework agreement or dynamic purchasing system:
        Duration in months: 48
        This contract is subject to renewal: no
      8. Information about the limits on the number of candidates to be invited:
      9. Information about variants:
        Variants will be accepted: no
      10. Information about options:
        Options: no
      11. Information about electronic catalogues:

      12. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      13. Additional information:
      14. Title:

        Lot B: advice and consultancy, assistance — development — training


        Lot No: 2
      15. Additional CPV code(s):
        79993000, 48421000, 72267000
      16. Place of performance:
      17. Description of the procurement:

        Area 1 — advice and consultancy.

        The contractor will provide advice and consultancy services oriented towards building services with respect to the use of CMMS.

        Area 2 — assistance — development — training.

        The contractor will provide services:

        — of assistance for European Parliament officials in managing the CMMS contract,

        — of the development of new functionalities relating to the data provided by the CMMS (development outside of COSWIN) in order to facilitate the exploitation of the same,

        — of assistance and advice in the event of a possible migration to new CMMS or BIM solutions,

        — of training for users of the CMMS. The training may concern the use of spreadsheets to facilitate the exploitation of data from Coswin and methods of reporting, with tools related to Coswin or others.


      18. Award criteria:
      19. Estimated value:
        Value excluding VAT: 1 200 000.00 EUR
      20. Duration of the contract, framework agreement or dynamic purchasing system:
        Duration in months: 48
        This contract is subject to renewal: no
      21. Information about the limits on the number of candidates to be invited:
      22. Information about variants:
        Variants will be accepted: no
      23. Information about options:
        Options: no
      24. Information about electronic catalogues:

      25. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      26. Additional information:
  3. Section III
    1. Conditions for participation:
      1. Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers:
      2. Economic and financial standing:
        Selection criteria as stated in the procurement documents
      3. Technical and professional ability:
        Selection criteria as stated in the procurement documents
      4. Information about reserved contracts:
    2. Conditions related to the contract:
      1. Information about a particular profession:
      2. Information about staff responsible for the performance of the contract:
  4. Section IV
  5. Description:
    1. Type of procedure:
      Open procedure
    2. Information about a framework agreement or a dynamic purchasing system:
      Framework agreement with a single operator
    3. Information about reduction of the number of solutions or tenders during negotiation or dialogue:
    4. Information about negotiation:
    5. Information about electronic auction:
    6. Information about the Government Procurement Agreement (GPA):
      The procurement is covered by the Government Procurement Agreement: no
  6. Administrative information:
    1. Previous publication concerning this procedure:
    2. Time limit for receipt of tenders or requests to participate:
      Date: 2018-03-19
    3. Estimated date of dispatch of invitations to tender or to participate to selected candidates:
    4. Languages in which tenders or requests to participate may be submitted:
      EN, BG, DA, DE, EL, ET, FI, FR, GA, HR, HU, IT, LV, LT, MT, NL, PL, PT, RO, SK, SL, ES, SV, CS
    5. Minimum time frame during which the tenderer must maintain the tender:
      (from the date stated for receipt of tender)
    6. Conditions for opening of tenders:
      Date: 2018-03-27
      Local time: 10:00
      Place:

      European Parliament - bâtiment Remard.

      Rue Belliard 89

      1000, Bruxelles

      Bureau RMD 04J030.


      Information about authorised persons and opening procedure:

      Persons authorised to be present at the opening of tenders: yes.

      Additional information: to be made known 2 working days before the tender opening date. See procedures in "Conditions for submitting a tender" available at the website.

      https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3059


  1. Information about recurrence
    This is a recurrent procurement: no
  2. Information about electronic workflows
  3. Additional information

    Persons authorised to be present at the opening of tenders: yes.

    Additional information: to be made known 2 working days before the tender opening date. See procedures in "Conditions for submitting a tender" available at the website.

    https://etendering.ted.europa.eu/cft/cft-display.html?cftId=3059


  4. Procedures for review
    1. Review body
      General Court of the Court of Justice of the European Union
      Rue du Fort Niedergrünewald
      Luxembourg
      L-2925
      Luxembourg
      Contact person: L-2925
      E-mail: cfi.registry@curia.europa.eu
      Internet address: http://curia.europa.eu
    2. Body responsible for mediation procedures
      European Ombudsman
      Strasbourg
      67000
      France
      Contact person: 67000
      Internet address: http://ombudsman.europa.eu
    3. Review procedure
    4. Service from which information about the review procedure may be obtained
      Greffe du tribunal de l"Union européenne
      Rue du Fort Niedergrünewald
      Luxembourg
      L-2925
      Luxembourg
      Contact person: L-2925
      E-mail: cfi.registry@curia.europa.eu
      Internet address: http://curia.europa.eu
  5. Date of dispatch of this notice
    2018-01-29

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